Terms and Conditions
General Terms and Conditions of movex Deutschland GmbH
A. Organizer's Terms and Conditions
1. Scope
These General Terms and Conditions apply to alltrips, tours, events, experiences, and other servicesorganized directly by movex Deutschland GmbH, Eiselauer Weg 4, 89081 Ulm, Germany, provided that movex expressly acts as the organizer in each specific case.
2. Conclusion of the Contract
2.1 The description of services does not constitute a binding offer in the legal sense.
2.2 By making a reservation, the customer submits a binding offer to enter into the contract.
2.3 The contract is concluded upon acceptance by movex.
2.4 Acceptance is generally effected by means of a written booking confirmation.
2.5 Any discrepancies between the booking confirmation and the booking shall be deemed a new offer, unless otherwise expressly stated.
3. Scope of Services
3.1 The scope of services to be provided under the contract is determined exclusively by the service description, the booking confirmation, and any ancillary agreements expressly incorporated therein.
3.2 Supplementary agreements must be confirmed in writing to be valid.
3.3 Public statements, advertising claims, or other presentations do not constitute any further agreement regarding quality, unless they have expressly become part of the contract.
4. Prices and Payment Terms
4.1 All prices are in euros.
4.2Upon completion of a binding reservation, 60% of the invoice amount is due within 7 calendar days of the contract’s conclusion.
4.3Unless otherwise agreed in individual cases, the remaining portion of the participation fee is due no later than 30 days before the start of the event.
4.4 For bookings made within 30 days prior to the start of the event, the full participation fee is due immediately upon conclusion of the contract.
4.5The date on which movex receives payment shall determine whether the payment was made on time.
4.6If the customer defaults on payment, movex is entitled, after an unsuccessful demand for payment, to withdraw from the contract and to claim reimbursement for the expenses incurred as a result.
5. Cancellation by the Customer
5.1 The customer may cancel the contract at any time before the event begins.
5.2 Notice of withdrawal must be provided in writing; the date on which movex receives the notice of withdrawal is decisive.
5.3 If the customer withdraws from the contract, movex may demand reasonable compensation. Unless otherwise provided in paragraph 4, this compensation shall be calculated on a flat-rate basis as follows:
- Through the 31st day before the event begins:25%ofthe registration fee
- From the 30th day up to and including the 15th day before the event begins:50%of theparticipation fee
- From the 14th day through the 3rd day before the event begins:75%ofthe registration fee
- From the second day before the event begins through the day the event begins, as well as in the event of non-attendance:100%of theparticipation fee
5.4Notwithstanding paragraph 3, the following flat-rate cancellation fees apply to the “Mallorca Drive Tours” and “1000 Miglia Xperience Greece” events:
- Up to and including the 60th day before the event begins:25%ofthe registration fee
- From the 59th day up to and including the 30th day before the event begins:50%of theregistration fee
- From the 29th day through the 15th day before the event begins:75%of theregistration fee
- From the 14th day before the event begins through the day the event begins, as well as in the event of non-attendance:100%of theparticipation fee
5.5. The customer reserves the right to prove that movex suffered no damages or only significantly lesser damages.
5.6. The date on which movex receives the notice of withdrawal is the date used to calculate the time limit.
6. Cancellation by movex
6.1 movex may terminate the contract if its performance is significantly impeded, jeopardized, or rendered impossible as a result of unavoidable, extraordinary circumstances.
6.2 If a minimum number of participants has been agreed upon for an event, movex may withdraw from the event even if that number is not reached.
6.3 The customer must be notified of the withdrawal immediately.
6.4 In this case, any payments already made will be refunded immediately.
6.5 Any further claims by the customer remain unaffected to the extent required by mandatory law.
7. The Customer’s Obligations to Cooperate
7.1 The customer must provide all information necessary for the performance of the contract completely and truthfully.
7.2 The customer must immediately review the documents provided to him to ensure they are accurate and complete.
7.3 The customer is solely responsible for obtaining, in a timely manner, all documents, permits, visas, and other requirements necessary to use the service, and for maintaining them throughout the entire duration of the service.
8. Liability
8.1 movex shall have unlimited liability for damages resulting from injury to life, body, or health, to the extent that such damages result from an intentional or grossly negligent breach of duty by movex, a legal representative, or a vicarious agent.
8.2 In all other cases, movex is liable only for willful misconduct and gross negligence.
8.3 In the event of a breach of material contractual obligations due to simple negligence, liability is limited to foreseeable damages typical for this type of contract.
8.4 Any further liability is excluded to the extent permitted by law.
8.5 movex is liable for services provided by third parties only in accordance with statutory provisions and only to the extent that movex itself has breached an obligation.
9. Rules of Conduct
9.1 The customer must follow the instructions of the event management.
9.2 In the event of significant violations of safety regulations, endangerment of third parties, or any other serious disruption of the purpose of the contract, movex is entitled to exclude the customer from further participation.
9.3 In this case, a claim for reimbursement exists only to the extent required by mandatory statutory provisions.
10. Data Protection
10.1 movex processes personal data exclusively in accordance with applicable data protection laws.
10.2 For more details, please refer to movex's Privacy Policy.
10.3 To the extent necessary for the performance of the contract, movex is entitled to transfer personal data to service providers.
11. Consumer Dispute Resolution
movex is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless mandatory statutory provisions provide otherwise.
12. Final Provisions
12.1 The laws of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection provisions preclude this.
12.2 Should any provision of these General Terms and Conditions be or become invalid, in whole or in part, the validity of the remaining provisions shall remain unaffected.
12.3 The invalid provision shall be replaced by the applicable statutory provision.
13. Additional Clause: Events of Any Kind
13.1 These General Terms and Conditions apply in addition to the execution, organization, and coordination of events of any kind, including, in particular, conferences, meetings, incentive trips, corporate events, product presentations, roadshows, team-building events, customer events, grand openings, gala events, private events, and other live, hybrid, or online events.
13.2 To the extent that movexorganizes the eventitself or acts as the event organizer, the provisions of these General Terms and Conditions shall applymutatis mutandisto theevent organizer agreement.
13.3 To the extent that movex merelyacts as an intermediary for third-party services, only the terms of theintermediary agreementandthe terms and conditions of the respective third-party provider shall apply.
13.4 The specific scope of services is set forth in the respective proposal, the order confirmation, the event concept, the service description, and any separate agreements.
13.5 We reserve the right to make changes to the venue, schedule, speakers, performers, technical equipment, catering, program, or other event components, provided such changes are necessary for objective reasons and are reasonable for the customer to accept, taking into account the purpose of the contract.
13.6 The customer must provide all necessary cooperation for the performance of the services in a timely manner, including, in particular, approvals, participant data, content, branding specifications, technical requirements, permits, and access credentials.
13.7 In the event of force majeure, regulatory requirements, security risks, technical malfunctions, or other unforeseeable circumstances that significantly impede or render impossible the conduct of the event, movex is entitled to reschedule the event, modify it, cancel it in whole or in part, or relocate it in a reasonable manner.
13.8 In the event of a postponement or change to the event, expenses already incurred and third-party services already arranged up to that point remain eligible for reimbursement, to the extent permitted by law and agreed upon in each individual case.
13.9The following appliestoB2B customers: The customer is required to report any apparent defects, discrepancies, or malfunctions immediately so that movex can take corrective action.
13.10 ForB2C customers,mandatory consumer protection provisionstakeprecedence; the following provisions of these Terms and Conditions apply only to the extent that they do not conflict with mandatory law.
13.11 To the extent that event services involve specific personal data, image or audio recordings, or the publication of content related to participants, speakers, or the event, such activities will be conducted only in accordance with applicable laws and regulations and subject to separate consents or notices.
13.12 For events that take place abroad or involve foreign service providers, the applicable local public law requirements, house rules, and safety regulations may also apply.
14. Special Considerations When Using Sports Car Rental Options
14.1 If the customer books an option to use a rental vehicle as part of an event (e.g., Mallorca Day-Drive), the vehicle will be provided by a partner or rental car company (hereinafter “rental car partner”).
14.2 Upon pickup of the vehicle at the starting point (e.g., Motorworld Mallorca), the customer or the designated primary driver must, on their own responsibility, meet the following requirements and present the original documents:
- A driver's license valid in the country where the event takes place (Class B) that meets the minimum requirements for the booked vehicle category (e.g., minimum license duration of 1–3 years).
- A valid ID card or passport.
- A valid credit card in the primary driver's name to authorize the required security deposit.
- Meeting the minimum age requirement specified for the respective vehicle model (e.g., 19, 25, or 27 years).
14.3 If the vehicle cannot be handed over due to failure to meet the requirements set forth in Section 14.2 (e.g., lack of an original driver’s license, insufficient security deposit, or failure to meet the minimum age requirement), this shall be deemed a failure to participate in the event for which the customer is responsible. In this case, there is no entitlement to a refund of the participation fee or the rental surcharge; the flat-rate cancellation fees specified in Section 5 apply.
14.4 The customer agrees to operate the rental vehicle solely in accordance with applicable laws, the instructions of movex instructors/guides, and the rental terms and conditions of the respective rental car partner. In particular, a strict blood alcohol limit (0.0 ‰) applies. Use of the vehicle outside of events organized by movex or on race tracks/circuits is prohibited.
14.5 The deposit, processing, and release of the security deposit, as well as the settlement of any damages or deductibles incurred during the rental period, are handled directly by the rental car partner in accordance with its rental terms and conditions.
14.6 The cancellation or rebooking of a booked package (event including a rental car) is governed exclusively by the cancellation terms set forth in Section 5 of these Terms and Conditions. A separate cancellation of only the rental car option is not permitted.
B. Terms and Conditions for Intermediaries
1. Scope
1.1 These General Terms and Conditions apply to all bookings in which movex Deutschland GmbH acts solely as an intermediary for third-party services.
1.2 In such cases, movex does not become a contracting party to the customer with respect to the arranged service.
1.3 The contract for the services arranged is concluded exclusively between the customer and the respective third-party provider.
2. Conclusion of the Contract
2.1 By making a reservation, the customer submits a binding offer to enter into a contract with the respective third-party provider.
2.2 Acceptance is handled exclusively by the third-party provider.
2.3 movex transmits the booking data solely in connection with its role as an intermediary.
3. Scope of Services and Third-Party Terms and Conditions
3.1 The nature, scope, price, availability, performance, and other details of the service provided are determined exclusively by the third-party provider’s terms and conditions.
3.2 The customer will receive the information required in each specific case regarding the third-party provider and its terms and conditions prior to the conclusion of the contract, to the extent required by law.
3.3 The third-party provider is solely responsible for service disruptions, changes, rebookings, cancellations, and other issues related to contract fulfillment, unless movex itself has breached a specific obligation.
4. Payment
4.1 Depending on the booking model, payment is made either to movex or directly to the third-party provider.
4.2 To the extent that movex accepts payments, this is done exclusively within the framework of the agreed-upon brokerage process.
4.3 The applicable payment terms will be provided before the booking is finalized.
5. Cancellation, Rescheduling, and Refunds
5.1 Cancellations, rescheduling, and refunds are governed exclusively by the terms and conditions of the third-party provider.
5.2 movex has no obligation to reimburse in this regard, unless otherwise expressly agreed.
5.3 Any claims must be asserted directly against the third-party provider, to the extent permitted by law.
6. Liability
6.1 movex is liable solely for the proper arrangement of the service.
6.2 Liability for the performance, quality, availability, security, or other characteristics of the service arranged is excluded.
6.3 This does not affect liability for willful misconduct, gross negligence, or damages resulting from injury to life, body, or health.
6.4 Mandatory statutory liability provisions remain unaffected.
7. The Customer’s Obligations to Cooperate
7.1 The customer must carefully review and comply with the third-party provider’s terms and conditions before entering into the contract.
7.2 The customer must provide all information in a complete and truthful manner.
7.3 The customer is solely responsible for ensuring that all conditions necessary for the provision of services are met.
8. Communication and Documentation
8.1 movex provides booking and agency documents in text form.
8.2 The customer must check these immediately to ensure they are accurate and complete.
8.3 Complaints must be reported without undue delay.
9. Data Protection
9.1 movex processes personal data for the purpose of carrying out and handling the brokerage transaction.
9.2 To the extent necessary for the performance of the contract, data will be transferred to the respective third-party provider.
9.3 In all other respects, the movex Privacy Policy applies.
10. Consumer Dispute Resolution
movex is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless mandatory statutory provisions provide otherwise.
11. Final Provisions
11.1 German law shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection provisions preclude this.
11.2 Should any provision of these Terms and Conditions be or become invalid, in whole or in part, the validity of the remaining provisions shall remain unaffected.
11.3 The invalid provision shall be replaced by the applicable statutory provision.
